PRODUCT DETAILS

Composition: 100% cotton
GSM: 240
Colour: Grey

WASH CARE

Machine wash cold with similar colours.
Only non-chlorine.
Tumble dry low.
Warm Iron if needed.

PRODUCT DESCRIPTION

Size and Fit:
The model (Height 5’8″) is wearing size M
Chest – 38 inches
Waist – 32 inches

PLEASE NOTE:

• Colours may slightly vary depending on your screen brightness.
• Actual product specifications may vary +/-5%
• All the products have different sizes and size chart

Delivery is free of charge in case of pre-paid purchases. Please note that purchases made with Cash on Delivery (COD) will include a delivery cost of ₹49.

SHIPPING DESTINATIONS

We currently ship to addresses within India. Please note that we do not ship to P.O. boxes or APO/FPO addresses.

PROCESSING TIME

Orders are processed within 1-3 business days.​

Please note that these delivery times are estimates and may vary due to circumstances beyond our control.

DELIVERY TIME

All metro areas and tier 1 cities typically receive the order in 5 to 7 working days; however, certain zip codes may require extra time. Please notify us if there is a delay.

Please ensure that your shipping address is correct and complete. We are not responsible for delays or misdelivery caused by incorrect or incomplete addresses.

TRACKING YOUR ORDER

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through the provided link.

CANCELLATION

Orders can be canceled within 6 hours of placing them. After this period, we begin processing the order, and cancellations may not be possible.

Contact us on WhatsApp to cancel your order: +91 626 607 7218

If the order is successfully canceled within the 6-hour period, a full refund will be issued to the original payment method used during the purchase.

Refunds will be processed promptly, but it may take 5 -7 business days for the refund to reflect in your account, depending on your payment provider.

RETURNS

Unfortunately, we do not offer returns or replacements for reasons other than defective products. If you receive a damaged or defective item, please follow the procedure below:

• Notification: Notify us within 24 hours of delivery by contacting our Customer Service team at houseofsartoria@gmail.com or via WhatsApp at +91 6266077218‬
• Provide Details: Please provide your order number, details of the damaged or defective item, and a picture of the item showing the issue.
• Evaluation: Our Customer Service team will evaluate your claim and provide further instructions on returning the item.

REFUNDS

If your claim for a defective product is approved, we will issue a refund to the original payment method used for the purchase. Refunds will be processed promptly upon receipt and inspection of the returned item.

Kindly allow 7 days for the return to be processed and the amount to be shown in your bank account.

PLEASE NOTE: REFUND / BANK TRANSFER ARE ONLY APPLICABLE FOR PREPAID ORDERS / ONLINE PAYMENTS MADE ON OUR WEBSITE.

If you selected Cash on Delivery (COD) as your payment method, kindly provide us with your bank details or UPI ID on WhatsApp so that we can process the refund amount into your account.